Hunta app support
Support for the Hunta app
Hunta AS provides support for the Hunta app on iPhone and Android. Write to us in the form below and we'll get back to you, or email contact@hunta.no. We normally reply within 1-2 business days.
Send us a message
Tell us what isn't working and we'll take it from there. You don't need to be signed in.
Login, account, and access help
Contact us if you cannot sign in, cannot access your account, changed email address, or need help restoring access. Include the email on your account and whether you sign in with email, Apple, or Google.
Bug reports and technical issues
Report crashes, slow loading, missing content, or anything that does not work as expected. Sharing the device model, OS version, app version, screenshots, and steps to reproduce helps us investigate faster.
Payments, subscriptions, and refunds
For App Store or Google Play purchases, include the store, receipt or order number, and purchase date. Refunds and subscription billing are handled according to Apple or Google policies, and some refund requests must be submitted directly in your App Store or Google Play account.
Privacy, personal data, and account deletion
You can delete your account in the app settings or by emailing contact@hunta.no. You can also contact us for privacy questions, data access requests, or deletion of personal data connected to your account.
Safety, abuse, and fraud reports
Report suspected abuse, harassment, unsafe behaviour, fraudulent activity, or policy violations to contact@hunta.no. Include relevant booking, profile, or message details so we can review the case.
What to include when you contact support
Adding the details below helps us resolve your issue faster.
- The email address connected to your Hunta account.
- Your device model and operating system version.
- The Hunta app version you are using.
- A short description of what happened and the steps that led to the issue.
- Screenshots or screen recordings when available.
- For payment or refund issues: your App Store or Google Play order number or receipt.
Privacy links and account deletion
Our privacy policy and terms explain how Hunta AS handles data, payments, and platform use.
Account deletion is available in the app settings and by email request to contact@hunta.no. If you want us to help, send your request from the email address connected to your account.
Important safety notice
Hunta support is not an emergency service. Do not use this page or support email for urgent danger, medical emergencies, or situations requiring immediate assistance.
If someone is in immediate danger or you need urgent help, contact local emergency services, police, or the relevant authorities right away.